Shipping Policy

Shipping Policy

 

Effective Date: 09/07/2024

 

  1. Overview

 

At Cheer-pops LLC, we are committed to providing you with timely and reliable shipping. This policy outlines our procedures and terms for processing and delivering your orders.

 

  1. Processing Time

 

Orders are processed and shipped within10 business days of receiving your order. Orders placed after 5 PM MST will be processed the next business day. Please note that processing times may be longer during peak seasons or promotional events.

 

  1. Shipping Methods and Costs

 

We offer a variety of shipping options to meet your needs, including:

 

Standard Shipping: [e.g., 5-7 business days] - [Cost or Free if applicable]

Expedited Shipping: [e.g., 2-3 business days] - [Cost]

Overnight Shipping: [e.g., 1 business day] - [Cost]

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery location. You will be able to view the shipping costs before finalizing your purchase at checkout.

 

  1. Delivery Time

 

Delivery times are estimates and begin from the date of shipment, not the date of order. Please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

 

  1. Tracking Your Order

 

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

 

  1. Shipping Restrictions

 

We currently ship to U.S Only. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

 

  1. Shipping Issues

 

If you encounter any issues with your shipment, such as a missing package or a damaged item, please contact our customer service team at [customer service email or phone number] within [number] days of receiving your order. We will work with you to resolve the issue promptly.

 

  1. Returns and Exchanges

 

For information on returns and exchanges, please refer to our [Returns and Exchanges Policy] [link to policy].

 

  1. Contact Us

 

If you have any questions about our shipping policy or need further assistance, please contact us at:

 

Email: Brentm@cheer-pops.com

Phone: 1-303-518-3559

 

Thank you for choosing Cheer-Pops LLC. We appreciate your business and strive to provide you with the best shipping experience possible.